Refund & Cancellation Policy

Last Updated: May 13, 2026

At Swift Deals Traders, we aim to provide quality products and a smooth buying experience. This policy explains our terms for order cancellation, returns, and refunds.

1. Order Cancellation

  • Orders can be cancelled before dispatch without any charges.
  • Once the order is shipped, cancellation is not possible.
  • For cancellation requests, contact us immediately via phone or email.

2. Returns Policy

We accept returns only in the following cases:

  • Damaged or defective products
  • Wrong product delivered
  • Missing items in the order

Conditions:

  • Issue must be reported within 24–48 hours of delivery
  • Product should be unused and in original packaging
  • Proof (photos/videos) may be required for verification

3. Refund Process

  • Once the return is approved, refunds will be processed within 5–7 working days
  • Refund will be issued to the original payment method
  • In case of Cash on Delivery (COD), refund will be processed via bank transfer or UPI

4. Non-Returnable Items

The following items are not eligible for return:

  • Opened or used products
  • Perishable or consumable items (if opened)
  • Products damaged due to misuse

5. Bulk / Wholesale Orders

  • Cancellation and returns for bulk orders may vary based on agreement
  • In most cases, bulk orders are non-cancellable after confirmation
  • For large orders, terms will be discussed separately

6. Refund Delays

  • Refund timelines may vary depending on bank or payment provider
  • If you do not receive your refund within the expected time, please contact us

7. Contact Us

For any refund or cancellation queries:

📧 Email: swiftdealstraders@gmail.com
📞 Phone: +91 97299 61097
💬 WhatsApp: +91 9729961097
🌐 Website: www.swiftdealstraders.com

Swift Deals Traders
Your trusted wholesale & retail partner

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